We all have a role to play in helping protect our community and reducing the spread of COVID-19. Follow the guidelines below to help keep yourself and others safe when you are on campus.
Our Response to Non-Compliance with COVID-19 Protocols Summary details how we will address breaches of federal, provincial and public health by-laws, controls and guidelines and U of G protocols regarding COVID-19.
On this page:
- When you or a close contact are sick
- Masks and face shields
- Clean your hands
- Cover your coughs and sneezes
- Wastewater testing
- Rapid testing
- Call centre
- Self-declarations and safe returns
- Managing positive cases and outbreaks
- COVID-19 guidelines from Environmental Health and Safety
U of G strongly encourages everyone to stay up to date with their COVID-19 vaccinations and booster doses. Learn more about vaccination at U of G.
COVID-19 is highly transmissible – staying home when you are sick is essential to stopping the spread.
In general, all those at any University of Guelph location are required to wear masks when indoors. Masks are not required outdoors. Situations in which masks can be removed are listed in the “When are masks not required?” section of this page.
At minimum, students, faculty and staff are required to wear a medical-style mask while on site. Cloth masks alone are currently not considered acceptable for wear at U of G locations but may be layered over top of medical-style masks to help with fit. As we have seen with transmission peaks and valleys over the past two years, we can expect that the University’s mask requirements will vary over time.
Medical masks must:
- Fit tightly to the face without gaping, and
- Completely cover the nose, mouth and chin.
Masks must be worn in cubicles, classrooms, hallways, washrooms, stairways, meeting rooms and common spaces.
If you have a medical condition, disability or impairment that affects your ability to wear a mask and need accommodation, please contact:
- Employees – Occupational Health and Wellness at email@example.com and notify your supervisor. You are not required to disclose your specific medical condition to your supervisor.
- Students – Student Health Services at 519-824-4120, Ext. 52131.
Environmental Health and Safety provides further FAQs about face coverings.
In general, wear a mask when you are indoors in a U of G location.
This includes in:
- meeting rooms
- student residence common spaces
- common spaces (lounges, dining areas, etc.)
If you have questions about the use of masks:
- Employees: Questions related to safety and the use of masks should be addressed to Environmental Health and Safety at firstname.lastname@example.org. Questions related to health concerns and the use of masks should be addressed to Occupational Health and Wellness at email@example.com.
- Students: call Student Health Services at 519-824-4120, Ext. 52131.
Medical masks are available for purchase from the University Bookstore at cost.
A limited quantity of medical masks are available for students, faculty and staff should they come to campus without one.
- Students can pick up free medical-style masks from the Central Students Association office in the University Centre.
- Departments and units can source medical masks from the Stockroom and arrange distribution to meet their area’s needs.
- The University will also provide additional PPE as needed for specific work and learning environments. Learn more on the Environmental Health and Safety website.
In general, all those on University of Guelph campuses are required to wear masks when indoors. Under certain, very limited circumstances, it may be acceptable to remove your mask.
Depending on the circumstances, you may be able to remove your mask while:
- Working alone in a private office with the door closed (others are not present)
- Eating or drinking while maintaining 2 metres of distance.
- While exercising in designated areas of the Athletics Centre
Masks are not required outdoors. You are encouraged to maintain 2 metres of physical distance from others if you choose not to wear a mask outdoors.
Children under the age of 5 are not required to wear a mask on campus.Link to this tab
If you have a medical condition, disability or impairment that affects your ability to wear a mask and need accommodation (e.g., a clear plastic face shield, other accommodation, etc.), please contact:
- Employees – Occupational Health and Wellness at firstname.lastname@example.org and notify your supervisor.
- Students – Student Health Services at 519-824-4120, Ext. 52131.
A face shield should be used only if Occupational Health and Wellness or Student Health Services determine it to be an appropriate accommodation.Link to this tab
Remember, not everyone can wear a mask. Wearing a mask can be challenging for people with breathing difficulties, those who wear hearing aids, those who have sensory issues, and those who need to communicate with others through lip reading, among others.
The University will make accommodations for those with medical conditions, disabilities or impairments that affect their ability to wear a mask.
- Employees should contact Occupational Health and Wellness at email@example.com and notify their supervisor. You are not required to disclose your specific medical condition to your supervisor.
- Students should contact Student Health Services at 519-824-4120, Ext. 52131.
If you have ongoing concerns about someone not wearing a mask:
- Staff – speak with your supervisor
- Students – speak with your instructor
- Instructors – speak with your department chair
Washing your hands frequently for at least 20 seconds using soap and water is an important way you can protect yourself from COVID-19. If you can’t access soap and water, use a hand sanitizer with at least 60 per cent alcohol base.
Physical Resources will install and maintain hand sanitizer dispensers around building entrances, washrooms, classrooms and elevators.
Cough or sneeze into your bent elbow or into a tissue that you throw away immediately. Don’t forget to wash your hands!
Learn more about how U of G is updating ventilation to help create safe spaces.
Since October 2020, U of G researchers have been sampling wastewater from U of G on-campus residences. This sampling looks for RNA fragments of the COVID-19 virus. This testing can give us information before people show symptoms of COVID-19 so we can respond appropriately. Sampling is conducted in all student residence wastewater, seven days a week.
U of G, including the Ridgetown Campus, uses University-provided rapid antigen tests to respond to potential high-risk exposures in specific settings that the University has assessed as high-risk (e.g., rapid tests may be provided if there was a risk of exposure due to close proximity in a workspace or residence).
The U of G COVID-19 call centre helps support students, faculty and staff who contract COVID-19 and can answer COVID-19 questions and concerns. You can reach the call centre at 519-824-4120, Ext. 53906 or email firstname.lastname@example.org.
U of G has self-declaration forms that students, faculty and staff are required to complete when they have symptoms of COVID-19 and there is a higher risk of transmission on site. After completing the form, community members will be connected with supports from Student Health Services or Occupational Health and Wellness.
Our call centre and self-declaration forms help the University manage positive COVID-19 cases on campus and prevent outbreaks.
U of G’s Environmental Health and Safety (EHS) team has created a number of resources to support safe learning and work on campus. Visit the EHS Guidelines under COVID-19 section of the HR website for more information.