The University of Guelph is committed to ensuring its learning, living and work environments are accessible and welcoming. This includes our facilities, products and services, including communications.
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Communications are an important part of the Accessibility for Ontarians with Disabilities Act (AODA). The following guiding principles are based on the AODA Accessibility Standards for Customer Service, Section Three: Establishment of policies, practices and procedures:
- Dignity – every person is valued and deserves full service
- Independence – every person can choose whether or not they need assistance
- Integration – every person can access the same service in the same way and same place
- Equal Opportunity – every person can benefit equally from the same options and services
Accessibility should be considered and prioritized in all communications. This includes:
- Audio and visual media
- Documents (print and digital)
- PowerPoint presentations
- Websites – including all documents available on publicly accessible websites
- Social media
In addition, the University of Guelph is committed to accessibility in its communications as follows:
- All electronic and printed materials produced by the University of Guelph are available in alternative formats upon request.
- When a request is received from a person with a disability, alternative formats will be made available at no additional cost and in a timely manner.
Communications requiring alternative formats should include a statement such as: This document is available in alternate formats upon request. Please contact: (insert contact name and telephone number).
These requirements are required under the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and its regulations; the Accessibility Standards for Customer Service, O. Reg. 429/07 and the Integrated Accessibility Standards, O. Reg. 191/11
Resources to Support Accessible Communications
Please visit the Digital Accessibility Resource Centre website for all resources to support accessible communications.
Website Accessibility Working Group Chair
Manager, Web & Development Solutions, Computing and Communications Services (CCS)
519-824-4120, Ext. 56306
Document Accessibility Working Group Chair
Manager, Library Accessibility Services
519-824-4120, Ext. 52312