COVID-19 - 2019 Novel Coronavirus

Buildings, Events and Services COVID-19 FAQs

All University and community events on campus have been cancelled until July 1, 2020.

Buildings and Facilities

The provincial government’s essential businesses classification, announced April 3, required the University to make some changes to building access. Although most University buildings will be locked, faculty and staff will continue to have access as needed.

No. The McLaughlin Library’s building is closed until further notice. The library will continue to support students by offering online resources and virtual services. Information about the library’s offerings are updated regularly on the library’s website.

Students who have concerns about access to technology to support their alternative delivery format courses and exams for the remainder of the winter 2020 semester should review our Academics FAQs.

The University Centre is closed until further notice. Faculty and staff will continue to have access as needed.

No. The Athletics Centre is closed and its classes are cancelled. All outdoor athletics facilities on campus, including baseball fields, soccer pitches and the Alumni Stadium field and track are closed and inaccessible.

Gryphon Fitness and Recreation is offering online exercise classes that can be viewed on their @gryphons_fitness Instagram account.

For more information, visit the Athletics COVID-19 page.

The University of Guelph Arboretum grounds are closed, except for walk-through access between dawn and dusk. When walking through the Arboretum, follow recommendations from public health about physical distancing by ensuring two metres of space between yourself and others.

All Arboretum buildings are closed to the public.

The naturalist interpretation team is actively engaging on social media, especially Facebook and Instagram, with scavenger hunts and activities people can do on their own outside. They are working on a plan to bring some online walks to people who must stay inside.

Operational plans are being developed for rentals, workshops and events that have had to be postponed.

Learn more on the Arboretum’s website.

The University Bookstore’s on-campus store is currently closed, but community members can still shop online for physical and digital course materials, as well as U of G apparel and merchandise.

While the storefront is closed, the Bookstore is offering free shipping within Canada for online purchases. Standard international shipping rates apply. Please allow five to seven business days for order processing.

Shop online at https://bookstore.uoguelph.ca for your course materials, apparel and merchandise.

Contact the Bookstore at bookstor@uoguelph.ca if you have any questions.

Yes. Student Health Services has changed the format for most appointments to reduce the risk of exposure to and transmission of COVID-19. Learn more about the services available and how to prepare for your appointment on their COVID-19 FAQs page.

Virtual Care from U of G’s Health and Performance Centre

While you’re keeping active at home, practitioners from the Health and Performance Centre can help keep your body in motion.

You can access virtual care from a number of HPC practitioners. Book a virtual appointment for:

  • Physiotherapy
  • Chiropractic Care
  • Naturopathic Medicine
  • Dietician Services
  • Pedorthics
  • Sports Medicine

Learn more on the Health and Performance Centre’s website.

Events

To help reduce the spread of COVID-19, all University and community events on campus have been cancelled until July 1, 2020.

For information on a specific event, contact the event’s organizers. Some events are being offered online. Check the University’s events calendar for more information.

Services

East Side Variety is open weekdays from 9 a.m. to 5 p.m. and weekends from 10 a.m. to 4 p.m., offering those still on campus packaged meals to go and grocery essentials. Students can also use their meal plans to order take-out or delivery from off-campus meal plan partners.

There will be no charge for parking on campus, including at meters, until further notice.

Those who purchased monthly or annual parking permits will receive a 50 per cent refund for March’s charges. We appreciate your patience while we finalize the process and timing of these refunds. There will be no pay roll deductions for parking charges in April.

If you purchased your parking pass in person at the Campus Parking Services office, please complete the Permit Cancellation form to receive your refund. You do not need to complete this form if you purchased your permit online.

More information about annual passes for 2020-21 will be available soon.

You may park in metered, visitor or permit parking spots (excluding reserved, service and contractor spots) on a first-come, first-served basis, provided you use an actual parking spot and obey standard parking rules.

Standard parking rules will be enforced (e.g., obstructing fire route, loading zones or building entrances/egress and unauthorized use of an accessible parking).

Program counsellors and faculty advisors will continue to meet with students individually over the phone or online.

The University of Guelph is working with Wellington-Dufferin-Guelph Public Health to determine which University supplies can be provided to local organizations to help in the response to COVID-19. Do not independently donate any University supplies.

If you are asked by an outside organization to donate supplies, please respond with the following:

“The University of Guelph is working with Wellington-Dufferin-Guelph Public Health to determine the best way to coordinate and donate available University supplies to help with the community response to COVID-19. All donations will be coordinated through Public Health.”