Computing and Communications Services (CCS) continues to update security measures to further protect the University and user accounts. Changes are scheduled this month for the single sign-on and multi-factor authentication (MFA) processes.

Feb. 21: New Microsoft Single Sign-on Process

Beginning Feb. 21, logging in to your U of G account will look different. Instead of seeing the current U of G single sign-on page, you will be presented with a new Microsoft single sign-on page and process.

What to expect:

  • The login page will have a new look.
  • You will be required to login with your username followed by @uoguelph.ca or @guelphhumber.ca, instead of only your username.
    username@uoguelph.ca or username@guelphhumber.ca
    username
    User.Name@uoguelph.ca or User.Name@guelphhumber.ca
    username@exec.uoguelph.ca or username@pr.uoguelph.ca

For more information, please visit https://ithelp.uoguelph.ca/newsso

April 27 (postponed from Feb. 27): Multi-Factor Authentication – Improved Security for Microsoft Authenticator App Users

As of April 27, when you verify your identity through the Microsoft Authenticator app on your phone as part of the sign-in process, a two-digit code will be displayed on the login screen. Enter that two-digit code in the app to proceed with the login process.

Those who use SMS text, a security token or other tools for MFA will not be impacted by this change.

To learn more about this change, please visit https://ithelp.uoguelph.ca/setting-up-azure-mfa

Need help?

The CCS Help Centre is available for support. For contact information and hours please visit https://ithelp.uoguelph.ca/it-help