When a winter storm hits, trust these sources to find out whether the University is open:

A message will be posted if the University closes.

If the University decides before normal working hours to close because of bad weather or a critical incident, every effort will be made to communicate that decision by 5:30 a.m. The University’s main phone line – 519-824-4120 – will also have a recorded message about the closure.

Snow removal for accessibility

The University’s Physical Resources division endeavours to ensure safe and easy access to University facilities during winter. Every year Physical Resources deploys its staff to remove snow and clear doorways, pathways, steps, ramps and curb cuts so that all employees have access to University buildings. It is of vital importance that the needs of employees with disabilities are not overlooked.

Need help with snow removal?

  • Level 1 (Emergency) – Risk of critical harm to yourself or someone else. Call 519-824-4120, Ext. 52000 or 911.
  • Level 2 – Immediate snow assistance for people with disabilities. Call 519-824-4120, Ext. 53854.
  • Level 3 – Feedback or general concern related to snow removal. Email snow@pr.uoguelph.ca.

To help us identify areas in the University that need snow removal attention in a timely way, please complete the Office of Diversity and Human Rights’ Snow Removal Survey.

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