COVID-19 - 2019 Novel Coronavirus

Employee Mental Health

Taking care of our mental health is important for everyone. Feelings of stress, anxiety and frustration are normal during the COVID-19 pandemic. Whether you are seeking professional counselling, peer support, a mental health app, or looking for a helpful blog article or webinar, there are lots of mental health supports available to help you thrive.

Check out webinars by Homewood Health and other partners on the Wellness@Work COVID-19 Wellness Resources web page.

Employees and their families can benefit from the mental health resources below.

Employee and Family Assistance Program

During these times of change and uncertainty, employees may find themselves in need of confidential, professional counselling for personal, family, relationship and wellness issues.

The University of Guelph’s Employee and Family Assistance Program (EFAP) is available 24 hours per day, seven days a week to help meet these needs. To access this support, call 1-800-663-1142 or create an account at homeweb.ca.

This program is available for:

  • Regular full-time employees
  • Temporary full-time and part-time employees with appointments greater than 6 months and workloads greater than 35%
  • Immediate family members (spouse and/or dependent children living at home)

The EFAP program has many different options including:

  • E-counselling by phone, email, text chat or video chat
  • COVID-19: Pandemic Toolkit for Employees
  • Webinars
  • Health risk assessments on your health history and lifestyle habits
  • E-courses, such as resilience, foundations of positive parenting and taking control of your stress
  • Life Smart coaching for childcare and parenting, elder and family care, financial coaching, and grief and loss.

Local Mental Health Supports

  • HERE 24/7 – phone support to all Waterloo, Wellington and Dufferin County residents for addictions, mental health and crisis services.
    Call 1-844-437-3247 (HERE247) or TTY: 1-877-688-5501. This service is available 24 hours a day, 7 days a week.
  • Peer Support Groups – available virtually through CMHA on topics such as anxiety, depression and hope, resiliency, gratitude, substance use and others.
  • ConnexOntario – free and confidential health services information for people experiencing challenges with alcohol and drugs, mental illness and/or gambling.
    Call 1-866-531-2600.
  • BounceBack – free, guided self-help program offered by CMHA that’s effective in helping people who are experiencing mild-to-moderate anxiety or depression, or may be feeling low, stressed, worried, irritable or angry. Read 10 things you can do right now to reduce anxiety, stress, worry related to COVID-19.
    Call 1-866-345-0224.
  • Guelph-Wellington Women in Crisis Line – 24-hour telephone and TTY support and referral line in Guelph and Wellington County. Supports those who have experienced or are experiencing physical, sexual, emotional or financial abuse and/or stalking. They also speak to concerned friends and family members of abused women, service providers and other professionals in contact with abused women.
    Call 519-836-5710 or 1-800-265-7233.
  • U of G’s Sexual Violence Support and Information web page.

National Mental Health Supports