Updated: January 5, 2022

The safety of our U of G community is our top priority. The University of Guelph is working with Wellington-Dufferin-Guelph Public Health to monitor the situation and follow Public Health’s recommendations.

STUDENTS: Please refer to the COVID-19 – FAQs for Student Wellness Services for information about local and on-campus services available to you.

Questions about COVID-19? Students, faculty and staff may call U of G’s COVID-19 call centre at 519-824-4120, Ext. 53906 or email covid.calls@uoguelph.ca.


If you think you have symptoms of COVID-19 use the Government of Ontario online self-assessment tool for COVID-19 and follow its advice.

If your symptoms are SEVERE and it is an emergency, please go to the emergency room or call 911.

Link to this tab

Students: Student Health Services offers appointments for COVID-19 testing. To book your appointment, call Student Health Services at 519-824-4120, Ext. 52131.

Faculty and Staff: If you live in Guelph and need to be assessed for COVID-19, please visit the Wellington Dufferin Guelph Public Health website for information on how to book a COVID-19 test or call 226-773-1922. Faculty and staff can also book COVID-19 testing appointment with Student Health Services by calling 519-824-4120, Ext. 52131.

Learn more about what to expect when you visit the assessment clinic.

Link to this tab

The most important actions community members can take to reduce the risk of infection and prevent the spread of any respiratory illness, including COVID-19 are:

  • Practice physical distancing – avoid social gatherings and crowds. If you are around people other than those you live with, maintain two metres of distance. Stay home when you can.
  • Follow Public Health rules for wearing a mask in public.
  • Follow usual best practices for hygiene, including:
    • wash your hands often with soap and water for at least 20 seconds, especially after using the washroom and when preparing food
    • use alcohol-based hand sanitizer if soap and water are not available
  • When coughing or sneezing:
    • cough or sneeze into a tissue or the bend of your arm, not your hand
    • dispose of any tissues you have used as soon as possible in a lined waste basket and wash your hands afterwards
  • Avoid touching your eyes, nose or mouth with unwashed hands
  • Frequently clean high-touch surfaces, such as doorknobs, phones and TV remotes, with an approved disinfectant
  • Avoid close contact with people who are sick

Link to this tab

University of Guelph Response

The University of Guelph is following its pandemic plan and refining its approach based on direction from the Ontario government and public health. 

Students, staff, faculty and visitors who come to a U of G space must follow the protocols on our Return to Campuses website.

Link to this tab

The University of Guelph has enacted its established Pandemic Plan as part of its Emergency Management Plan. You can find both documents on the Community Safety Office website.

Link to this tab

The University of Guelph is working with Wellington-Dufferin-Guelph Public Health to determine which University supplies can be provided to local organizations to help in the response to COVID-19. Do not independently donate any University supplies.

If you are asked by an outside organization to donate supplies, please respond with the following:

“The University of Guelph is working with Wellington-Dufferin-Guelph Public Health to determine the best way to coordinate and donate available University supplies to help with the community response to COVID-19. All donations will be coordinated through Public Health.”

Link to this tab


The University recognizes that reports of the impacts of COVID-19 in Canada and around the world can be very troubling. If you feel stressed or anxious about COVID-19:

The University’s Wellness@Work initiative has created an article on How to Stay Connected while Social Distancing that offers useful tips on staying positive and bonding with others while maintaining a physical distance. You can also visit the Gryphon Family portal for additional supports and ideas.

Link to this tab

Staff and faculty can call 519-824-4120 Ext. 53444 to consult with a counsellor regarding a student of concern.

Link to this tab