COVID-19 - 2019 Novel Coronavirus

General COVID-19 FAQs

The safety of our U of G community is our top priority. The University of Guelph is working with Wellington-Dufferin-Guelph Public Health to monitor the situation and follows Public Health’s recommendations.

STUDENTS: Please refer to the COVID-19 – FAQs for Student Wellness Services for information about local and on-campus services available to you.

Health

Those who must come to campus or research stations are required to wear face coverings (i.e., non-medical masks). This decision applies to the Guelph campus and any research stations covered by the Wellington Dufferin Guelph public health district. Learn more about face coverings on our Return to Campuses website.

This decision on face coverings aligns with the order from Wellington Dufferin Guelph Public Health and can help reduce the risk of COVID-19 transmission on campus.

Resources:

The University of Guelph takes the health and safety of our University community very seriously. We follow the lead of the Wellington Dufferin Guelph Public Health Unit. If Public Health determines that there is a health and safety risk on campus due to a positive case of COVID-19, the University would be provided with directives and the appropriate steps would be taken. Public Health would contact directly any individuals deemed to be at risk.

The Positive Cases on Campus page of this site indicates confirmed positive COVID-19 cases where the individual has been on campus within the last 14 days.

The University of Guelph takes the health and safety of our University community very seriously. We follow the lead of the Wellington Dufferin Guelph Public Health Unit. If Public Health determines that there is a health and safety risk on campus due to a positive case, the University would be provided with directives and the appropriate steps would be taken. Public Health would contact directly any individuals deemed to be at risk.

If you are coming to campus for approved work, research or study, visit the Return to Campuses website and follow the steps on the Before You Return page.

Public Health Ontario has a variety of online resources available to assist individuals with common questions about COVID-19 including how to self-monitor, physical distancing, when and how to wear a mask, etc.

If you have any questions, please contact Occupational Health and Wellness at ohw@uoguelph.ca or 519-824-4120 Ext. 52647.

If you think you have symptoms of COVID-19 use the Government of Ontario online self-assessment tool for COVID-19 and follow its advice.

In general, if you have symptoms the self-assessment tool will advise that you:

  1. Get tested
  2. Use a face covering or mask when you are on the way to get a test or visit a hospital
  3. Except for testing, stay home for 14 days from the date you began experiencing symptoms (if your test is positive).
  4. Tell people who you have been in close physical contact with in the two days before your symptoms started to self-isolate. Close physical contact is defined as being less than two metres apart from someone for more than 15 minutes.
  5. Monitor your symptoms. Most COVID-19 illnesses are mild. If you start to experience worsening symptoms, call your family doctor or Student Health Services (students) at 519-824-4120 Ext. 52131 or Telehealth Ontario at 1-866-797-0000 to arrange an over-the-phone assessment.

If your symptoms are SEVERE and it is an emergency, please go to the emergency room or call 911.

If you live near the Guelph campus and need to be assessed for COVID-19, please go to:

COVID-19 Assessment Clinic
400 Southgate Dr.

The clinic is open:

Monday to Friday – 8 a.m. to 8 p.m.

Saturday and Sunday – 9 a.m. to 4 p.m.

Learn more about what to expect when you visit the assessment clinic.

Visit Public Health Ontario’s website or the Public Health Agency of Canada’s website for the most up-to-date guidelines on self-monitoring and self-isolating.

Students taking face-to-face classes on campus: Contact Student Health Services at 519-824-4120, Ext. 52131

Students living in residence: Notify student housing services staff (housing@uoguelph.ca) that you have been asked to self isolate. Student housing staff will arrange for food and beverages to be delivered to you. See our Student Housing FAQs for more information.

Faculty and Staff: Contact Occupational Health and Wellness (OHW) at ohw@uoguelph.ca or Ext. 52647. To report your absence, please complete the University’s Self-Declaration Form and contact your manager, chair or division head following your unit’s normal absence reporting practice.

The Public Health Agency of Canada is providing information on self-monitoring, self-isolation and isolation. Visit their website to view an alternative format.

The most important actions community members can take to reduce the risk of infection and prevent the spread of any respiratory illness, including COVID-19 are:

  • Practice physical distancing – avoid social gatherings and crowds. If you are around people other than those outside your social circle, maintain two metres of social distance. Stay home when you can.
  • Follow Public Health rules for wearing a face covering in public.
  • Follow usual best practices for hygiene, including:
    • wash your hands often with soap and water for at least 20 seconds, especially after using the washroom and when preparing food
    • use alcohol-based hand sanitizer if soap and water are not available
  • When coughing or sneezing:
    • cough or sneeze into a tissue or the bend of your arm, not your hand
    • dispose of any tissues you have used as soon as possible in a lined waste basket and wash your hands afterwards
  • Avoid touching your eyes, nose or mouth with unwashed hands
  • Frequently clean high-touch surfaces, such as doorknobs, phones and TV remotes, with an approved disinfectant
  • Avoid close contact with people who are sick

University of Guelph Response

As of March 17, employees are asked to work from home when operationally possible. Employees who are required to perform a critical function or whose physical presence is necessary to perform their work as determined by their supervisor will need to continue to come to campus. The majority of classes for the Fall 2020 semester will be taught through alternative delivery formats. This follows the guidance provided by the University’s pandemic plan. You can learn more in our Academics FAQs.

Students, staff, faculty and visitors who come to a U of G space must follow the protocols on our Return to Campuses website.

Temporary changes have been made to the biosecurity protocol for animal and livestock facilities managed by the Office of Research in consideration of COVID-19. The present risk necessitates modifications to our biosecurity protocol to protect staff and ensure continuity of animal welfare and care.


The University of Guelph has enacted its established Pandemic Plan as part of its Emergency Management Plan. You can find both documents on the Campus Community Police website.

The University of Guelph is working with Wellington-Dufferin-Guelph Public Health to determine which University supplies can be provided to local organizations to help in the response to COVID-19. Do not independently donate any University supplies.

If you are asked by an outside organization to donate supplies, please respond with the following:

“The University of Guelph is working with Wellington-Dufferin-Guelph Public Health to determine the best way to coordinate and donate available University supplies to help with the community response to COVID-19. All donations will be coordinated through Public Health.”

Supports

The University recognizes that reports of the impacts of COVID-19 in Canada and around the world can be very troubling. If you feel stressed or anxious about COVID-19:

  • contact Counselling Services at 519-824-4120 ext. 53244
  • text “UofG” to 686868 using your text- or SMS-enabled device
  • call Good2Talk 1-866-925-5454
  • employees can call Homewood Health, U of G’s Employee and Family Health Provider at 1-800-663-1142

The University’s Wellness@Work initiative has created an article on How to Stay Connected while Social Distancing that offers useful tips on staying positive and bonding with others while maintaining a physical distance. You can also visit the Gryphon Family portal for additional supports and ideas.

Staff and faculty can call 519-824-4120 Ext. 53444 to consult with a counsellor regarding a student of concern.