COVID-19 - 2019 Novel Coronavirus

Academics – Students COVID-19 FAQs

On this page:

Find answers to FAQs about tuition on the Student Financial Services website.

Faculty and course instructors can find information specific to them on the Faculty and Academic Staff Relations COVID-19 FAQ page.

Fall 2020

Curious about what remote learning will look like this fall? Check out the videos on our Virtual Campus webpage.

The Office of the Registrar’s Fall 2020 website has:

  • Information on synchronous, asynchronous and face-to-face course delivery and courses with multiple modes of delivery
  • Lists of fall 2020 courses that will be delivered with mandatory face-to-face instruction and optional face-to-face instruction (all other courses are available through alternative delivery formats)

Course delivery plans are based on information as of June 29, and could change because of, but not limited to, the governmental response to the current pandemic. The complete fall 2020 timetable is available on WebAdvisor.

If you’re coming to campus for face-to-face classes or labs, there are important safety protocols you need to know. Read the full Fall Classroom Health and Safety Protocols on the Return to Campuses website before your first class for more information.

Some of the changes you can expect are:

  • Classroom monitors on hand for the first four weeks to help you get used to new procedures
  • Plan to arrive at least 15 minutes before class to line up
  • Disinfect your learning space using provided supplies before and after class
  • Wear a face covering while on campus, including in the classroom. You will receive two reusable face masks when you arrive for your first class.
  • Follow directional signs for lining up, entering and exiting the classroom, and seating
  • Use your student ID card to access academic buildings and instructional spaces

If you are scheduled for face-to-face labs, learn about the Research Phase-In Framework and how its safety protocols apply to you.

The McLaughlin Library and U of G’s Open Learning and Educational Support team offer resources that can help you make the most of your remote learning experience this fall.

  • Get ready to learn remotely – If you’re new to remote learning or want advice on how to make the most of your fall courses, check out OpenEd’s advice on etiquette and expectations, participating remotely, taking notes and accessibility.
  • Improve your online learning, testing and presentation – Get tips for adjusting your usual learning, testing and presentation strategies for an online environment.
  • Access library supports and resources from home – You don’t need to visit the library in-person to access academic support services. Meet with McLaughlin Library experts online for help accessing library materials, developing your study and presentation skills, connecting with peer-led supported learning groups, learning to work with data and more!

If you’re curious about what remote learning will look like this fall, check out the videos on our Virtual Campus webpage.

University Bookstore

The University Bookstore’s course selector tool helps you find materials required for your courses. Even if a course outline isn’t yet posted, you may still find its materials through the course selector tool. If materials for some of your courses aren’t posted, check back soon. The Bookstore’s course selector tool is updated frequently.

The textbook floor of the Bookstore is closed this semester. You must place your textbook order online and then schedule an appointment to pick up your order on campus or have it shipped.

Library E-Reserve

The McLaughlin Library is working with instructors to provide quick access to course materials at the start of the semester.

The ARES Course Reserve system allows instructors to provide enrolled students with access to course materials like textbook excerpts or articles. On the library website, learn how to access online copies of course reserve material through ARES.

Fall 2020 courses will follow U of G’s standard grading structure: numeric or letter grades based on the course syllabus. The Pass/Fail grading option was available in winter 2020 only to support students after the unexpected change to alternative delivery formats of courses. If you enrolled in a course with a specific Credit/No Credit grading option, that option still applies this semester.

Whether you are taking courses remotely or on campus this fall, there is no shortage of opportunities for you to get involved and stay connected with other Gryphons. The fall semester will begin with a virtual Orientation Week for new students where more than 250 events and activities will take place remotely, supported by hundreds of Orientation Volunteers.

Athletics, the Experiential Learning Hub, the LibraryStudent Experience, and Student Wellness Services have many programs and supports ready for new and returning students. These will be mostly available online and range from making volunteer connections to helping you succeed in your online learning environment. Clubs and activities are a go! Whether you are connecting with your academic club or want to meet others who share a similar interest, there will be meetings and events happening all semester long.

Academic advising services are available for new and returning students. As well, other advising services for Black, Indigenous, People of Colour (BIPOC), LGBTQ2IA+, International, and new students are open.

Talk to the program counsellor for your degree program (undergraduate students) or your graduate program coordinator (graduate students).


Refer to the Office of the Registrar’s Fall 2020 website for information on courses that require students to be on campus for face-to-face instruction.


Refer to the Office of the Registrar’s Fall 2020 website for information on courses that have an optional face-to-face component.

We are committed to ensuring students have access to reliable resources. Students are asked to notify the University by sending an email to CourseLink@uoguelph.ca if they have issues with internet connectivity.

Alternative delivery can mean something different for each class. It may mean students will view PowerPoint presentations or submit video assignments. Details will be available from your instructor and CourseLink.


All research activities carried out in the context of COVID-19 must adhere to the University of Guelph COVID-19 research principles, policies, guidelines and processes, which can be found on the Office of Research web-page.


Winter 2021

September 25, 2020

The challenges presented by the COVID-19 pandemic continue to be dynamic and ever changing. As we adapt, learn and work through the start of a new academic year, U of G continues to carefully plan for future semesters at the University and its three campuses.

The University’s top priority remains the health and safety of our campus community and as such, U of G will continue to offer most of its courses through remote and alternative delivery models for the winter 2021 semester.

Consistent with our approach to the fall semester and in line with the University’s phased-in approach to returning to campus, some courses may offer in-person instruction as allowed by local and provincial public health regulations. Given the restriction of 50 students per instructional space, all courses with more than 50 registered students will proceed primarily in an alternative or remote delivery format; some larger courses may plan in-person learning activities for small groups.

Excellence in teaching and learning experiences and student success are the foundation of our institution. Instructors continue to work hard to develop comprehensive and engaging course materials that prioritize student success. We are confident in our instructors’ abilities to create unparalleled learning experiences in winter 2021.

Courses with planned in-person student engagement will be designed to quickly adapt to an alternative delivery or remote format should there be changes in government or public health directives. Information about which courses will include in-person experiences will be communicated soon.

Required courses will be offered in alternative and remote delivery formats wherever possible. This will enable students to continue to progress through their academic programs if they cannot or do not wish to come to campus for in-person activities.

The University’s COVID-19 website provides important information about guidelines for coming to campus and studying remotely. Health and safety precautions will remain in place into the winter semester to help ensure that U of G continues to provide a safe environment for its faculty, staff and students. Please consult this website if you are required to come to campus or want information about remote learning.

Information relative to other campus services and operations for winter semester is forthcoming. The University will continue to share information as it becomes available to help students make informed decisions about their winter 2021 semester.

Sincerely,

Gwen Chapman
Provost and Vice-President (Academic)

Winter 2020

Information on the Winter 2020 grading structure is available on the Office of the Registrar’s website.

Co-operative Education and Work-Integrated Learning


Please register for your corresponding co-op work term course (e.g., COOP*1000 Work Term 1, COOP*2000 Work Term 2, etc.) after you secure employment. If you secure employment after the Course Selection Period ends, the Co-op Office will add the course to your account for you without penalty.


If you have stopped working, or if your work hours are reduced because of COVID-19, you could be eligible for the Canada Emergency Response Benefit (CERB), the Canada Emergency Student Benefit (CESB), employment insurance, and/or financial assistance from U of G. Information about the CERB, the CESB and other federal assistance programs is available on the Government of Canada website. A comprehensive list of financial aid opportunities for students is available at U of G’s COVID-19 Student Finances FAQ page.


The minimum number of work terms required by most programs will be reduced by one. No program will reduce its requirements to fewer than three work terms. Provided a student affected by COVID-19 meets their program’s adjusted requirements, they will receive their co-op credential.


Please discuss your work arrangement with your supervisor and refer to the Pay and Benefits section on the COVID-19 Employment FAQs.


Your college or department will contact you to share information about your work-integrated learning experience.


No. We support work-from-home and in-office working arrangements (or a mix of both) during the pandemic.  Students and their employers are expected to follow local public health guidelines and any applicable organizational health and safety protocols.


Yes, if students complete a minimum of 280 hours of work over at least eight weeks, including working from home, they will receive a co-op credit.


Inform your co-op coordinator immediately. You will get access to the Experience Guelph system and be able to apply to other jobs.


Contact your co-op coordinator. They will work with you to determine the best solution for your given program.


Across all co-op programs, for any students whose work term is impacted by COVID-19, the minimum number of work terms required by the program will be reduced by one. If a student impacted by COVID-19 meets their program’s adjusted minimum requirement, they will be given a co-op credential.

If summer 2020 was the last opportunity for students to gain the required number of work terms, they may complete a work term in the summer following their last academic semester.


Supports and Services


No face-to-face meetings with instructors will be available. Contact your instructor for an alternative meeting method.


Instructors are working hard to ensure students are not disadvantaged through the use of alternate assignments or formats. Please wait for your instructors to confirm what assignments and formats they have decided on. Once that information is available, any concerns should be discussed with and resolved with your instructor.

If concerns cannot be resolved between you and your instructor please consult your Program Counselling office for support.


Your instructor will have information on who to contact if you have trouble accessing the class material.



We are committed to ensuring students have access to reliable resources. Students are asked to notify the University by sending an email to CourseLink@uoguelph.ca if they have issues with internet connectivity.


Students experiencing difficulty accessing technology should e-mail the CourseLink support office at CourseLink@uoguelph.ca and explain their needs.

LabStats Remote Access Dashboard lets you safely connect to McLaughlin Library computers (macOS or Windows) and their wide range of academic and professional software. Get secure access to powerful software programs from off campus through remote access. To learn more about remote access to library computers and how it could benefit your studies, connect with the Library.

If you cannot acquire the technology needed, you may contact your instructor to discuss suggested options. If an alternative cannot be agreed upon between you and your instructor please consult your Program Counselling office for support.


Existing academic consideration policies continue to apply. Contact your instructor for more information.


Graduation and Convocation


The graduation clearance date for both graduate and undergraduate students on the Guelph campus has been extended until May 29, 2020. Convocation ceremonies planned for June 2020 have been postponed.


Unfortunately, convocation ceremonies will not be held this June. June convocation ceremonies have been postponed. We understand this is disappointing for our upcoming graduates and their loved ones. Provided you meet the requirements, you will graduate this spring. Your will receive your degree parchment by mail this spring. More information will be available on U of G’s convocation site soon.